Hi

Ard you able to share a screenshot of the message that you are seeing?

this morning this is what I get when I hit the open box on my phone. I go back to the play store it brings me back to open on my phone. It's like a round robin & I don't get anywhere. I got the link to download from Play Store, it brings me to open on my phone, which brings me to bad request this morning. yesterday it said unlock Firefox with a little fingerprint on the same tab on the on screen keyboard tab, like a suggested word tab. I'm totally lost. Can a link be sent to just launch the update/install?

Hi

The printer manufacturer may be able to help more than we can, but for you have the required printer app installed on your mobile device?

thanks anyhow